Thank you for visiting https://www.dravyas.com (“Website”), which is independently owned and managed by Soulwise Life Solutions Private Limited (“Company”), for selling its products and services. This policy describes the practices we follow to respect the privacy of all users and visitors to our Website from which you are accessing this policy, and our social media pages that our Website links to.
Your visit to this Website is subject to this privacy, security and cookies policy (“Privacy Policy”) and other terms and conditions available here in this Website.
Please read this Privacy Policy carefully to make sure you understand how any personal information you provide to us will be used, shared and handled. If you use any of our services, you will be regarded as having read and accepted this Privacy Policy, and by mere use of this Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.
The Company is committed to ensuring that your privacy is protected, uniform practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring or otherwise processing such information assists the Company to process Personal Information appropriately, processing, disclosing it and/or transferring it only under appropriate circumstances. This Privacy Policy is provided to explain our policies and practices regarding the collection, use, processing and disclosure of information about you. That’s why we insist upon the highest standards for secure transactions and user information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
We are strongly committed to protecting your privacy and have taken all necessary and reasonable measures to protect the confidentiality of your information and its transmission through the world wide web and the Company shall not be held liable for disclosure of the confidential information when in accordance with this Privacy Policy. This Privacy Policy describes how we handle your personal information for our services on this Website.
Information Collected
In general, you can visit this Website without telling us who you are or revealing any information about yourself.
Wherever we collect personal information about you from someone else, we will take reasonable steps to advise you. We collect information to provide more effective services and to continually improve our products and services. We ask for your name, address, email address and telephone number and other personal information when you register to use the features of our Website. As a result of your use of our website, we may also collect the following information:
- payment information
- your location information
- your IP address
- people, addresses and phone numbers listed in your Addresses
- content of reviews and e-mails to us
- images, videos and other content collected or stored in connection with tickets and customer support
If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers and use of your personal information as mentioned in the Privacy Policy.
You hereby authorize and permit the Company to disclose, from time to time, any information on or relating to you, to any of its subsidiaries or affiliates or to any governmental authority, statutory authority, judicial authority, associated partners, whether in India or any other jurisdiction, or any other third party or the Company’s consultants, advisors or service providers or commercial partners, strictly in relation to the services provided by the Company, as provided in the Company’s Privacy Policy, without requirement for any further consent from you at any point of time.
How we use personal information
We may use the personal information that you submit to store and process that information in order to provide the Services. Generally, we may use your personal information in the ways in which you would expect, including but not limited, to any of the following purposes:
- to provide you with any store or promotion information you may request;
- to process your online orders;
- to determine the number of visitors to our websites and conduct reviews of our sites;
- to keep you informed about any changes to our websites;
- to conduct marketing research;
- to now and again send you offers or information on products or services that we consider will be of interest to you;
- to comply with the order of any statutory, government, judicial, quasi-judicial authority which requires
- disclosure of your information;
- to determine your online shopping behavior;
- to protect ourselves from fraud or criminal activity and
- to enforce the terms and conditions mentioned herein.
We will take reasonable steps to ensure that the personal information collected is complete and up-to-date. However you understand and acknowledge that we shall not be responsible for the accuracy of your information provided by you.
You can access and request correction of any personal information concerning you at any time. You may also request that your personal information be deleted at any time. Any such requests should be made directly by contacting us.
We will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.
Copyrights
We grant you permission to view the contents of this Website without limitation. However, we reserve the right to restrict copying of any content whatsoever from this Website. If you need permission to copy any content on the Website for your own personal, non-commercial use, you may contact us for permission for such copying. We reserve the right to allow or deny permission for such copying and any such permission shall be subject to the notices, terms, and conditions set forth in this agreement. Subject to permission being granted to you for copying content on this Website, content which You copy may not be modified, copied (except as set forth in the preceding sentence), distributed, transmitted, displayed, performed, reproduced, published, licensed, create derivative works from, transferred, or sold in any manner whatsoever.
Your use of this Website constitutes your agreement and acceptance without modification of the notices, terms and conditions set forth herein. In addition, as a condition of your use of this Website, you represent and warrant to us that you will not use this Website for any purpose that is unlawful, immoral, or prohibited by these terms, conditions, and notices. If you do not agree and accept without modification the notices, terms and conditions set forth herein, please do not use this Website. Other than this agreement, we will not enter into any agreement with you or obligation to you through this Website, and no attempt to create such an agreement or obligation will be effective.
Disclaimer
In no event will the Company be liable to you or to any other party for any indirect, special, consequential or punitive damages for or arising from any use of, or access to, the personal information and Sensitive Personal Information or any data submitted on our websites or any other or hyper linked website, including, without limitation, any loss of information or data, even if we may have been expressly advised of the possibility of such damages.
Cookies
We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website and you may be required to reenter your password more frequently during a session.
A Cookie is a piece of information that our web server may send to your machine when you visit the Website. A Cookie helps us to recognise you when you re-visit our Website and to co-ordinate your access to different pages on the sites.
Account protection
Your personal data is treated strictly confidential. To this purpose, the Company uses several security techniques including secure servers, firewalls and encryption, as well as physical safeguard of the locations where the data are stored. We have in place appropriate administrative, technical, physical safeguards and security measures to protect the personal data you provide on this Website against accidental, unauthorized or unlawful loss, destruction, damage, alteration, access, disclosure or use and any other unlawful forms of processing. When we collect payment card details electronically, we use encryption coding.
Information sharing
Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below.
We shall share your information with third parties (including related companies and third party service providers) in furtherance of provisioning of our services through the website. We share your information with any third parties strictly on a need to know basis, subject to adequate confidentiality obligations on the transferee. Apart from this, we take reasonably necessary steps to ensure that the data is treated securely and in accordance with this Privacy Policy. Any transfer of your personal data with other organizations outside of the Company or a country is shared only subject to adequate controls in place including the security of the data, in the following circumstances:
- Satisfy any applicable law, regulation, legal process or enforceable governmental request;
- Enforce applicable terms of use, including investigation of potential violations thereof;
- Detect, prevent, or otherwise address fraud, security or technical issues; and
- Protect against imminent harm to the rights, property or safety of the Company, its users or the public as required or permitted by law.
- Using Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. For example, fulfilling orders for products or services, delivering packages, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with applicable law.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
The access to the Company servers is limited strictly to authorized personnel(s) and your information or data is shared with the employees and authorized personnel(s) on a ‘need to know basis’ to complete the transaction and to provide the services by you.
Your responsibility for the information you provide
You may complete a registration process as part of your use of this Website which may include the creation of a username, password and/or other identification information. Any username, password and/or other identification information must be kept confidential by you and must not be disclosed to, or shared with, anyone.
Security of your Information
We use the Razorpay platform and all the security protocols are provided and owned by the platform itself.
Termination
You or we may suspend or terminate your account or your use of this Website at any time, for any reason or for no reason. You are personally liable for any charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspects of this Website at any time without notice.
Dispute resolution
In the event of any dispute, difference or claim arising out of this Privacy Policy the same shall be settled in accordance with the Laws of India through regular judicial process and the courts of Pune, India shall have exclusive jurisdiction.
Consent to this policy
By accessing our Website, you agree to this Privacy Policy. This document supersedes any prior communication on this topic and reflects the entire and exclusive Privacy Policy for this Website. We may change our Policy by posting a new version of it on our Website. Further, you represent that you are above 18 years, and not below the legal age, when you transact with us through this website.
Contact Us
You may email us at support@dravyas.com if you have any questions or grievances regarding this Privacy Policy .
